The amount of Aussies ordering food online has risen from 36% to 47% according to the 2017 Sensis eBusiness Report. The study, which surveyed 800 Australian consumers and 1,002 small and medium businesses, found that food apps such as UberEats are contributing to the rise in online ordering Online food ordering surging in Oz.

Sensis digital manager Alice Mentiplay said, “Intense competition has changed the industry and people can now order their meal in a couple of touches on their smartphone and track its delivery right to their door.”

She added, “Office workers and commuters are even jumping the queue when ordering their morning coffee or lunch run, with apps like Skip saving precious time as people’s tolerance for waiting has hit rock bottom.”

surging in Oz

Driving the change is the rise in smartphone ownership (up from 78% to 82%), with the smartphone overtaking the computer as the most common device to access the internet for the first time this year (79% vs 71%).