Insight

Maximise Word-Of- Mouth Advertising

Every day the press reports that retail chains are doing it extremely tough and increasing numbers are failing in this unprecedented environment. Outgoing Woolworths CEO, Michael Luscombe...

Work On Your Business And Your Community

I often get asked how we manage to do so well in country towns. What are we doing that’s so different? We don’t really have any secrets....

Hunter Valley Packs A Chocolate Punch

Some of Australia’s most talented pastry chefs put together an incredible chocolate display at the recently held Hunter Valley Chocolate Festival in New South Wales. The hardest...

Baking Report Provides Food For Thought

A new report into labour market and training issues associated with bakers and pastry cooks has provided the baking industry with up-to-date data, findings and recommendations based...

Minimum Engagement Of Casuals And New Ohs Laws

A recent decision of Fair Work Australia has highlighted that the re-regulation of the labour marker under Labor has been inefficient and damaging to business. Casuals –...

Pastry Co-Operation

What is it about our industry that we compete against each other in order to gain the media spotlight? Has MasterChef brought out our competitive edge by...

Thank Customers For Complaining

For more than 20 years now, Beechworth Bakery has been literally asking the customer: “How can we serve you better?” We ask this question on comment cards...

How Did We Get Here?

I have been lucky enough to be involved in our fantastic industry for more than 30 years and I am often asked for my opinion on what...

What’s In The Budget For Small Business?

The Federal Government delivered its budget on 10 May, 2011. So what’s in it for you? There were several items of interest to business, but the jury...

Newly elected Baking Equipment Suppliers Association (BESA) president, David Van Rooy talks to Australian Baking Business about equipment suppliers taking action to improve the industry. Industry change...