Insight

Shop Talk

When is it abandonment of employment?

What happens when your workers don’t come back when they are due? How long do you have to wait before assuming they are not coming back? And then what...

Shop Talk

Sourdough: A source of great stories

The sourdough revolution started in the 1990s when trendsetting bakeries highlighted the craftsmanship and flavours of sourdough and started putting it back on the menu....

Shop Talk

So You Got a Bad Review? Here’s What to do Next

Online reviews are a fact of life if you have a small business. A bad review can be detrimental to your business by putting off potential customers,...

Shop Talk

Uncovering New Sourdough Secrets One Experiment

Even though sourdough has been around for at least 5000 years, we are still learning and uncovering new secrets about it. Two recent experiments looked at understanding...

Shop Talk

Craft Chocolate Making Hits Australia in a Big Way

For the first time in Australia, a craft chocolate class has been created with a professional focus in mind, by using large-scale artisan machinery from start to...

Shop Talk

It’s Time to Think About Year-end Tax Planning

With the end of the tax year approaching, it’s time to take action to minimise the tax liability for your retail business. Here are my top tips...

Shop Talk

Managing Stress: Be The Egg, Not the Potato

Stress and challenges are part and parcel of life. While we can’t control the challenges themselves, we can learn how to manage stress better. Five years ago...

Shop Talk

Unfair Dismissal – Multiple Issues Count

The Fair Work Commission has upheld the unfair dismissal of a warehouse worker who repeatedly breached his employer’s policies on smoking, eating and drinking in the workplace....