Category: Insight

Taste Tomorrow research unveils key bakery, patisserie and chocolate trends for Asia-Pacific in 2025

25 January 2025

Being at the Taste Tomorrow 2024 event in Seoul was a bit of a whirlwind. Between catching up with fellow bakers and chatting with Pierre Toussut, Puratos’s...

Tick and flick policy explanation fails the test

5 January 2025

The Fair Work Commission has resoundingly stated that HR managers should not inform employees about company policies as a “tick and flick” exercise. Recently an employer...

Four ways to keep your business on the creative edge

30 November 2024

Most businesses have a lifespan of 75 years, which is the expected lifetime of a human. Why is that? Because people get a good idea for a...

The right to disconnect is a lifeline for hospitality workers

9 November 2024

Here at The Burnt Chef Project, we’re dedicated to supporting workers in the hospitality industry. I have seen firsthand the toll that relentless work schedules can...

What can be considered sick leave?

20 October 2024

In a significant decision on paid parental leave, a FWC presidential member has ordered a state-owned public transport provider to backpay a bus driver who claimed to...

Turning things around

28 September 2024

Summer is typically a peak time for hospitality small and medium-sized enterprises, as people gather over the festive period and summer break to socialise and celebrate. ...

The real impact of customer reviews

7 September 2024

If you’ve been putting off working on gathering up customer reviews, now is the time to stop and start working on it. Reviews from your customers are...

Two year restraint too long

18 August 2024

In a decision that applies to tradespeople generally, a court has found a low-paid casual hairdresser’s two-year restraint on poaching clients “void and unenforceable” because it was...

Eight cybersecurity threats for SMEs

20 July 2024

Each year, small and medium-sized enterprises (SMEs) in Australia and New Zealand face an increasing number of cybersecurity threats. The threats have devastating consequences when left undetected. Repercussions include...

Shop Talk

10 essential EOFY tax tips you need to know

30 June 2024

The end of the financial year is fast approaching, which means it’s time for business owners to face the mammoth task of sorting through the previous year’s...

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