Insight

Shop Talk

Adverse Action Clarified By High Court Of Australia

The High Court has taken a common-sense approach in its decision on adverse action against a union official by his employer. This case was about a union...

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What Temperature Do You Keep Your Hot Pies At?

While the immediate answer is straight forward, there’s actually more to pie temperatures then you would initially think. Experience has taught us that a good pie-in-the mouth...

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Building A Winning Culture

If you’re having fun, you’ve already won. Once your bakery is on the growth journey and starting to show promising results, you need to review your progress...

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Promise And Deliver

Have you ever been promised something you’re so excited about, you just can’t hold it in? I’ve been promised endless things, only to be severely disappointed when...

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Which Seven Types Of Busy Are You?

Are you frustrated with your current rate of progress? There are seven types of busy that could be holding you up, and chances are you’ll identify with...

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When Is Employment Abandoned?

Abandonment of employment usually arises in circumstances where an employee is absent from work, without a reasonable excuse, for an unreasonable period of time without having communicated...

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Four Steps To Handling Complaints

The main lesson I have learnt in my time in the retail baking world is that the most important part of success for the enterprise is looking...

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Hide And Seek

I don’t understand the notion that the baker is a rare species that is almost extinct. They’re grumpy and weird, crusty and nutty, white and pasty. They...

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Second Life

It happens every day in the baking industry. You get to the end of the shift and there’s leftover bread on the shelf, ready to be thrown...

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Getting Started In Food Styling

Ever wondered how to build a portfolio, plan a test shot or organise a location shoot involving food? Read on for a theoretical guide to creating your...