Insight

Shop Talk

Look At Your Bakery Brand With Fresh Eyes

Regardless of the size of your bakery or pâtisserie, you need to have your branding focused to communicate your offer to a passing customer in five seconds....

Shop Talk

Attract New Customers With Marketing Strategies

Bakery business owners understand they continually need to retain and attract new customers in order to maintain continued growth for their business. The key to attracting new...

Shop Talk

Some Legends Certainly Live On

Oliver Shaul had a long and distinguished career in the hospitality industry. He had a strong association with TAFE NSW and a deep commitment to training. He...

Shop Talk

Injured At Work?

In what surely must be one the most interesting attempts to claim workers compensation, a public servant has lost her case in the High Court. Here is...

Shop Talk

Big Manufacturers Are Baking For All Occasions

The development of limited edition products to tie into specific seasons or occasions is a popular strategy in many areas of the international food and drinks market....

Shop Talk

Take The Helicopter View

Every business, whether it is large or small, needs a long-term strategy. Failing to plan is planning to fail. This article explains why you need to take...

Shop Talk

Pâtisserie À La Mode – Classics Being Reborn

The retro trend has swept the globe – nowhere more so than the fairytale world of Parisian pâtisseries, where classic pastry, such as choux pastry, is making...

Shop Talk

A Pod Shouldn’t Fall Far From The Tree

Upon my return to Sydney from tropical Hawaii, I took a handful of Madre Chocolate bean-to-bars and ate my way back to inspiration. With a sub-brand named...

Shop Talk

Dismissing Employees For Out-Of-Hours Conduct

Sometimes, employers are faced with the decision to terminate an employee when out-of-hours conduct comes to their attention. It could be drug or alcohol use, violence or...

Shop Talk

How Cakes Are Retailing Around The World

“A great empire, like a great cake, is most easily diminished at the edges,” American statesman Benjamin Franklin said some 300 years ago. The globe has changed...