Beechworth Bakery is iconic, but founder Tom O'Toole has announced his retirement, stepping down while Marty Matassoni steps up as owner. ...
I often get asked how we manage to do so well in country towns. What are we doing that’s so different? We don’t really have any secrets....
For more than 20 years now, Beechworth Bakery has been literally asking the customer: “How can we serve you better?” We ask this question on comment cards...
I’m often asked if it’s better to train in-house or get external help. Staff training is vital to any business, and I’ve found that using external trainers...